FAQ

We specialize in premium golf-inspired casual wear for the modern gentleman. Our collection includes:

• Casual Shirts
• Headwear
• Knitwear
• Mid Layers
• Polo Shirts
• Socks

Each garment is designed to bridge the gap between the fairway and everyday life, offering versatile sophistication.

Our apparel combines performance features with sophisticated style, allowing for seamless transition from golf course to casual settings. We focus on premium materials, attention to detail, and versatile designs that meet the standards of the discerning modern gentleman.

Simply browse our collection, select your preferred items and sizes, and proceed to checkout. You’ll need to provide shipping information and select your preferred payment method.

While creating an account allows for faster future checkout and order tracking, it’s not mandatory for one-time purchases. You can checkout as a guest if you prefer.

Orders are processed quickly to ensure prompt delivery. If you need to modify or cancel an order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the fulfillment process.

To accommodate our international clientele, we accept all major payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. Our secure payment system ensures your transaction is as protected as our garments are premium. We employ industry-standard encryption and security measures to safeguard your financial information.

Currently, we do not offer installment plans. We accept full payment at the time of order through our listed payment methods.

We offer two shipping options designed to suit different needs:

Our team processes all orders within 1-2 business days, ensuring your premium apparel begins its journey to you promptly. Delivery times begin after this processing period.

We proudly serve customers worldwide, bringing our curated collection to modern gentlemen across the globe. Please note that we are currently unable to ship to certain Asian countries and select remote regions due to logistical constraints.

Yes, both our Standard and Free Shipping options include tracking. You will receive tracking information via email once your order has been dispatched from our Philadelphia headquarters.

We partner with world-class logistics providers: DHL or FedEx for Standard Shipping, and EMS for our Free Shipping option. Each carrier is selected for their reliability and service quality in different regions.

We stand behind the quality of every garment in our collection. If any item doesn’t meet your expectations, we offer a 15-day return policy from the date of receipt. Your satisfaction is as important to us as the craftsmanship in our apparel.

Please contact our customer service team at [email protected] to initiate a return. Include your order number and the reason for return, and we’ll guide you through the process.

For hygiene reasons, we cannot accept returns on socks and headwear unless they are defective. All other items in new, unworn condition with original tags attached may be returned within our 15-day window.

Once we receive your returned item, we will process your refund within 5-7 business days. The time it takes for the refund to appear in your account will depend on your financial institution.

Our headquarters is located at 868 Horseshoe Lane, Philadelphia, US 19108. From our Philadelphia base, we serve modern gentlemen worldwide with our premium golf-inspired casual wear.

For any delivery inquiries, special shipping requirements, or other questions, please contact our customer service team at [email protected]. We’re here to ensure your Teepeg Shop experience is nothing short of exceptional.

Yes, our product pages include detailed sizing charts with international conversions to help you select the perfect fit. We recommend reviewing these measurements before ordering to ensure optimal satisfaction with your purchase.